Your privacy is very important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our privacy policy.

When accessing the https://jagbiolabs.com/ website, JAG Bio Labs will learn certain information about you during your visit.

COLLECTION OF PERSONAL INFORMATION

JAG Bio Labs may collect information about you when you interact with our website, create or maintain an account, place an order, submit a form, communicate with us, or otherwise use our website or services.

We collect information in the following ways:

• Information You Provide to Us: We may collect personal information that you voluntarily provide, such as your name, email address, telephone number, billing and shipping information, account information, business or wholesale information, order details, and information you provide when contacting customer service or submitting forms through our website.

• Information Collected Automatically: When you access or interact with our website, certain information may be collected automatically through cookies, server logs, and similar technologies. This may include your IP address, browser type, device information, operating system, referring website, pages viewed, interactions with the website, dates and times of visits, and other website usage information.

• Information from Service Providers or Other Sources: We may also receive information from service providers and other third parties that support our business operations, such as payment processing, order fulfillment, shipping, website hosting, analytics, security, fraud prevention, and customer communications.

The specific information we collect depends on how you interact with JAG Bio Labs, the features and services you use, and the technologies and service providers used to operate our website and business.

For additional information about the categories of personal information we may collect, please see the “Information We Collect” section of this Privacy Policy.

Information We Collect

JAG Bio Labs may collect personal information that you provide directly to us, information collected automatically when you use our website, and information received from service providers or other sources in connection with our business operations.

Depending on how you interact with JAG Bio Labs, the information we collect may include:

• Contact Information: such as your name, email address, telephone number, billing address, shipping address, and other contact information you provide to us.
• Account Information: such as your username, account credentials, account preferences, customer type, and other information associated with an account you create or maintain with JAG Bio Labs.
• Order and Transaction Information: such as products ordered, order history, transaction details, shipping and fulfillment information, returns, and other information related to purchases or transactions.
• Payment and Billing Information: such as billing details and information necessary to process payments. Payment and Billing Information: such as billing details and information necessary to process payments. Payment transactions are processed by third-party payment service providers. JAG Bio Labs does not directly store complete payment card numbers.
• Business and Wholesale Information: if you apply for or maintain a wholesale, reseller, private-label, or other business account, we may collect information such as your business name, business contact information, website, business type, tax or resale documentation, and other information you voluntarily provide in connection with your application or account.
• Communications: information you provide when you contact us by email, telephone, website form, customer service request, or other means, including the contents of your communications and our responses.
• Website and Device Information: information that may be collected automatically when you interact with our website, such as your IP address, browser type, device information, operating system, referring website, pages viewed, interactions with the website, and dates and times of visits.
• Cookie and Similar Technology Information: information collected through cookies and similar technologies as described in the “Use of Cookies and Similar Technologies” section of this Privacy Policy.
• Marketing and Communication Preferences: information regarding your subscriptions, communication preferences, marketing preferences, and interactions with communications we send to you.

We may also collect other information that you voluntarily provide to us or that is reasonably necessary to operate our website, process transactions, provide requested services, maintain customer and business relationships, protect our website and business, and comply with applicable legal requirements.

The specific information we collect may vary depending on how you interact with JAG Bio Labs and the features, services, and third-party providers used on our website.

Use of Cookies AND SIMILAR TECHNOLOGIES

JAG Bio Labs and our service providers may use cookies and similar technologies to operate and improve our website, remember user preferences, maintain website functionality, understand how visitors interact with our site, analyze website performance, support account and shopping features, and help maintain the security of our website.

Cookies are small data files that may be stored on your device when you visit a website. Some cookies are necessary for the website to function properly, while others may be used for functionality, analytics, performance, or other purposes.

Depending on the services and technologies used on our website, cookies and similar technologies may collect information such as your IP address, browser type, device information, referring website, pages viewed, interactions with the website, dates and times of visits, and other website usage information.

We may use third-party service providers that use cookies or similar technologies on our behalf to provide services such as website functionality, analytics, payment and checkout functionality, security, fraud prevention, and other business operations. Information collected through these technologies may be processed by those service providers in accordance with their respective privacy practices and our agreements with them.

You may be able to control or disable certain cookies through your browser settings and, where available, through cookie or privacy controls provided on our website. Please note that blocking or disabling certain cookies may affect the functionality or performance of the website, including features related to your account, shopping cart, or checkout experience.

Our use of cookies and similar technologies may change as we update our website, services, and third-party providers. We encourage you to review this Privacy Policy periodically for information about our privacy practices.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.

How We Use Your Information

We may use the personal information we collect to operate and improve our business and website, process and fulfill orders, manage customer accounts, provide customer service, respond to inquiries, communicate regarding orders or accounts, maintain the security of our website and services, prevent fraud or misuse, and comply with applicable legal and regulatory requirements.

We may also use your information to send you news, updates, product information, promotions, or other marketing communications from JAG Bio Labs where permitted by applicable law. You may opt out of promotional email communications at any time by using the unsubscribe link included in those communications.

We may use information collected automatically through our website, such as IP address, browser or device information, website activity, and cookie or similar technology data, to operate and improve the website, understand how visitors interact with it, maintain security, troubleshoot technical issues, and analyze website performance.

We may share personal information with service providers and other third parties that perform services on our behalf or support our business operations, such as website hosting, payment processing, order fulfillment, shipping, customer communications, analytics, security, fraud prevention, and other operational services. These providers may access personal information only as reasonably necessary to perform services on our behalf or as otherwise permitted by applicable law.

We may also disclose personal information when we believe disclosure is required by applicable law, regulation, legal process, or governmental request; when necessary to protect the rights, property, or safety of JAG Bio Labs, our customers, or others; or in connection with a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction.

We do not sell personal information for monetary compensation.

Email Policies

We respect the privacy of your email address and do not sell or rent our email subscriber lists to third parties for their independent marketing purposes.

We may use your email address to communicate with you regarding your account, orders, transactions, customer service requests, inquiries, website activity, or other matters related to your relationship with JAG Bio Labs. We may also use your email address to send news, company updates, product information, promotions, and other marketing communications where permitted by applicable law.

We may use third-party service providers to facilitate and manage email communications, customer relationships, order processing, and other business operations. These service providers may process your email address and related information on our behalf as reasonably necessary to provide their services.

You may opt out of promotional email communications at any time by using the unsubscribe link included in our marketing emails. Opting out of promotional communications will not prevent us from sending transactional or service-related communications that are necessary for your account, orders, transactions, or other business relationship with JAG Bio Labs.

We maintain information associated with email communications in accordance with our Privacy Policy and applicable law.

CAN-SPAM Compliance

We are committed to complying with the CAN-SPAM Act and other applicable laws governing commercial email communications. Marketing emails sent by JAG Bio Labs will include information identifying the sender and a clear and conspicuous method for opting out of future promotional email communications.

We will honor valid opt-out requests in accordance with applicable law. We will not require you to pay a fee or provide information beyond what is reasonably necessary to process your opt-out request.

Opting out of promotional or marketing emails does not prevent JAG Bio Labs from sending transactional, administrative, or service-related communications, such as order confirmations, shipping notifications, account notices, responses to customer service inquiries, security notifications, or other communications relating to an existing transaction or business relationship.

Choice/Opt-Out

You may opt out of receiving promotional and marketing email communications from JAG Bio Labs at any time by clicking the unsubscribe link included in our marketing emails or by contacting us using the information provided in this Privacy Policy.

After submitting an opt-out request, you may continue to receive promotional communications for a limited period while your request is being processed, as permitted by applicable law.

Please note that opting out of promotional communications does not affect transactional, administrative, account-related, or service-related communications that may be necessary to fulfill an order, provide requested services, maintain your account, respond to your inquiries, protect the security of our website or services, or otherwise manage your relationship with JAG Bio Labs.

If you later choose to subscribe to promotional communications again, you may do so through the available subscription options provided by JAG Bio Labs.

 

Use of External Links

Our website may contain links to websites operated by third parties. JAG Bio Labs does not control and is not responsible for the content, privacy practices, security, or accuracy of information provided by third-party websites. The inclusion of a link to a third-party website does not necessarily constitute an endorsement by JAG Bio Labs of that website, its operator, products, services, or content. We encourage you to review the privacy policies and terms of any third-party websites you visit.

Data Breach

JAG Bio Labs takes reasonable measures designed to protect the personal information we collect and maintain. However, no method of electronic transmission, storage, or security can be guaranteed to be completely secure.

In the event we become aware of a security incident involving personal information, we will investigate the incident and take reasonable steps to address it. Where required by applicable law, we will provide notification to affected individuals and/or appropriate regulatory or governmental authorities in accordance with applicable legal requirements.

We encourage users to protect their account credentials and to contact us promptly if they believe their account or personal information associated with JAG Bio Labs may have been compromised.

Use of Testimonials

Testimonials and customer reviews displayed on this website reflect the individual experiences and opinions of the persons or businesses who submitted them. Testimonials may relate to experiences with JAG Bio Labs as a company, including customer service, ordering, shipping, fulfillment, communication, account support, and other business-related services.

Testimonials are not intended to describe, represent, or imply any therapeutic, medical, health, physiological, or other effect of any JAG Bio Labs product. JAG Bio Labs does not publish testimonials or reviews for the purpose of promoting human or veterinary use of its products.

Testimonials may be presented in text, audio, video, or other formats. Except for minor edits for spelling, grammar, clarity, or length, testimonials are presented in a manner intended to preserve the substance and meaning of the original submission. Any material edits will not alter the testimonial’s overall meaning.

The views and opinions expressed in testimonials belong to the individuals or businesses who submitted them and do not necessarily represent the views of JAG Bio Labs. The inclusion of a testimonial does not constitute an endorsement by JAG Bio Labs of any statement regarding an unauthorized use of its products.

All JAG Bio Labs products are intended solely for laboratory research purposes and are not intended for human or veterinary use, consumption, or administration.

Data Security

JAG Bio Labs uses reasonable administrative, technical, and organizational safeguards designed to protect the personal information we collect and maintain against unauthorized access, disclosure, alteration, loss, or misuse.

We use security measures appropriate to the nature of the information we process and the services we provide. We may also use third-party service providers to support website hosting, payment processing, security, fraud prevention, order processing, and other business operations. These providers may maintain their own security measures for information processed through their services.

Payment information submitted through our website is processed through secure payment systems provided by our payment service providers. JAG Bio Labs does not request that complete payment card information be submitted through email.

Email and other electronic communications may not always be secure. For this reason, you should not send sensitive personal information, passwords, complete payment card information, or other confidential information to us through unsecured email.

While we take reasonable measures designed to protect personal information, no website, electronic transmission, information system, or method of electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or maintained by us.

If you believe that your JAG Bio Labs account or personal information may have been accessed or compromised without authorization, please contact us promptly using the contact information provided in this Privacy Policy.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our business practices, website, services, technology, or applicable legal requirements. When we update this Privacy Policy, we will post the revised version on this website and update the effective date, where applicable.

We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect personal information. Where required by applicable law, we will provide additional notice or obtain consent regarding material changes to our privacy practices.

Contact

If you have any questions regarding this policy, or your dealings with our website, please contact us at support@jagbiolabs.com or here: https://jagbiolabs.com/contact-us/.